my first visit

General policy
How to use a service
login
select the service
enter your information
download your document
delayed jobs
How to be a registered user
My money
getting new credits
spending my credits

, my first visit

DRAFT



General policy

is a web site where you can use a number of services. Most of the services are to supply a specific kind of document or of graphic, with little effort, in little time, and at competitive prices.

Documents that you download at are of the highest quality. Most often, a PDF version is available: PDF is a vectorial graphic format, the multi-platform professional graphic standard.

How to use a service at

login

First thing when you connect your browser to , if you are a registered user, enter your user ID and your password. If you are not, you will use the services as a guest.

select the service

To open the service that you want to use, click its link in the table, or select it in the menu and click go. The main page for the selected service opens.

enter your information

The page is really a form, it includes various settings and fields. If you are connected as a registered user, the page displays your latest settings, if you are connected as guest it displays default settings.

download your document

The main page for the service always includes a Purchase button. Clicking the Purchase button does not make a purchase: rather, this opens the Purchase page, where you can preview your document, and finally - if the document is as you expect - download it.

Instead of downloading the file to your own machine, you can have it emailed to your mailbox, or to any other recipient(s).

If you are connected as a registered user, the page displays what price you will pay for the document. The Purchase page always offers also a free version of your document, with a watermark: download the free version first if you are not yet sure. If you are connected as a guest, you can download only the free version.

delayed jobs

Your click in the Purchase button is the moment where will really produce the document - since the Purchase page will display the final document. 's servers are optimized, and most of the time the Purchase page shows immediately.

However, if the job implies heavy calculations, you will be presented a message inviting you to wait for a few seconds. If for some reason the window with that message is closed (for instance, you switch off your computer), the job will nevertheless complete, but you will not be able to view the Purchase page. Next time you connect to , click My domain in the home page: your documents are available there, you can preview and purchase them.

How to be a registered user

To become a registered user, you purchase a pack. A pack gives you credits, and enables you to register one or several users. For instance, the Individual Pack #1 (price: $ 14.50, VAT not included) provides $ 15 credits.

When you purchase a pack, you receive a pack serial number, in the form of a link to the pack's activation page. In the activation page, you will enter the user ID and password of your choice: this instantly makes you a registered user. You can then subscribe more people.

Click purchase a pack (a link is available in the home page) to visit the page about the packs. That page provides the list of all the packs available, the detailed procedure to purchase, and the links to purchase.

My money and

You will never pay money while you are connected to . The only moment when you pay is when you purchase a pack, which gives you credits that you can spend at . When you connect to , you spend those credits.

getting new credits

The first time you purchase a pack, will make a new account for you, where you will subscribe the users that you want to enable to spend credits from that pack.

Once your account is created, you can refill it at any time by purchasing a pack again: the credits of the new pack will add to your account's current credits.

spending my credits

You spend credits when you purchase a document without a watermark. The price (the amount that will be taken from your credits) is clearly displayed in the page. The price is usually between $ 0.50 and $ 1.50 per page (in the highest quality.)

There are services where you can upload a file of yours - for instance data, or a graphic template. Uploading a file uses credits, on the basis of a uniform rate of $ 0.01 per segment of 100 KB (102,400 bytes.) Whenever it applies, this rate is clearly displayed in the page.

Storing files also uses credits, on the basis of a uniform monthly rate of $ 0.01 per segment of 100 KB storage. The My domain button in the home page is to manage your files: view how much credit the storage is using, download a file to your computer (downloading a file from your domain is free), or delete files which are no longer used.

Copyright © Satimage, Paris (France) 2006